Provider Alert

Issued:  June 30, 2017 Taxonomy Edits On August 1, 2017 Partners will begin editing against taxonomy codes in the AlphaMCS claims system. If claims submitted into AlphaMCS do not have the necessary billing and rendering taxonomy as in the AlphaMCS contract, the claim will deny. If the claims do not match what is in NCTracks,

Issued:  June 28, 2017 Request for Proposals—Rapid Response Stabilization Services for Children and Youth (RFP #0617-005) Partners is initiating this Request for Information (RFP) to identify organizations interested in and qualified to become enrolled as approved network providers through Partners’ credentialing process to offer Rapid Response Stabilization Services for Children and Youth.  This RFP will

Issued:  June 19, 2017 Request for Proposals—Referral Agency for Outside School Hour Autism Support Services for Cleveland County Schools—School Year 2017-18 Cleveland County Schools (CCS) is currently requesting proposals from appropriately licensed, local eligible to be or currently credentialed and contracted with Partners and endorsed providers to accept referrals for students with autism who need

Issued:  June 8, 2017 Provider Forum Webinar—Register Today! Partners’ next Provider Forum will be held via webinar on June 13 at 1 p.m. We will discuss and the results of the Community Needs Assessment and Gaps Analysis, which reviews the publicly funded behavioral health services provided to the citizens of the eight counties served by

Issued: June 6, 2017 AlphaMCS Latency Issues Partners has learned that providers are experiencing latency issues with AlphaMCS and has reported the issue to Mediware. We will update providers as we learn more.

Issued: June 1, 2017 AlphaMCS Latency Mediware is aware of the latency issues with AlphaMCS and is working to resolve the issue. Providers who are having problems with Alpha and need to submit services authorization requests to Partners today can use the Manual Service Authorization Request Form located at https://legacy.providers.partnersbhm.org/utilization-management/.

Issued: May 31, 2017 AlphaMCS Downtime, May 31, 2017 AlphaMCS will be unavailable tonight, Wednesday, May 31, 2017 from 5 p.m. to 8 p.m. to load System Build 2.02. Please make sure you are logged out of the AlphaMCS system prior to 5 p.m. If you have questions, please contact the Partners’ Service Desk at 704-842-6431. Reminder:

Issued: May 11, 2017 AlphaMCS Provider Portal Changes Over the next few weeks, Mediware will be releasing an update for AlphaMCS. This update will change the look and design to some of the screens in the AlphaMCS Provider Portal. Mediware will be hosting a webinar for providers to review the new look and feel of the

Issued April 21, 2017 Free Webinar: Medical Management in Autism Spectrum Disorder, April 26, 2017 Date and Time: April 26, 2017, 12 p.m.-1 p.m. Description: This webinar, hosted by the University of South Florida and the Florida Medicaid Drug Therapy Management Program for Behavioral Health, provides an overview of common medical comorbidities in children with

Reminder:  Joint Communication Bulletin #J240 – Medicaid Enrollment of New Behavioral Health Providers in NCTracks On March 16, 2017, the Division of Medical Assistance and Division of Mental Health/Developmental Disabilities/Substance Use Services issued Joint Communication Bulletin #J240--Medicaid Enrollment of New Behavioral Health Providers in NCTracks. Per this bulletin: Effective July 1, 2017, Medicaid behavioral health