Provider Alert

May 6, 2016 Child and Adolescent Needs and Strengths Tool (CANS) Scoring Tool Now Available Partners would like to thank providers for making us aware of hyperlink issues on the CANS webpage. We apologize for the inconvenience you experienced. The CANS Scoring Tool for ages 0-6 is now accessible on the CANS Training webpage at

April 15, 2016 Partners Seeks Requests for Interest - Facility Based Crisis for Children and Adolescents Partners Behavioral Health Management (Partners), a Local Management Entity/ Managed Care Organization serving Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Surry and Yadkin counties, is in the process of determining interest among qualified organizations for provision of Facility Based Crisis

March 18, 2016 Department of Health and Human Services announces consolidated LME/MCO Service Regions On March 17, 2016, NC Secretary of Health and Human Services Richard O. Brajer announced plans to consolidate the state's eight Local Management Entities/Managed Care Organizations into four service regions. In this plan, the proposed Western Region aligns Partners Behavioral Health

March 4, 2016 Joint Communication Bulletin #J180 AMENDED 1915 (b)(3) Services On March 1, 2016, the North Carolina Division of Mental Health, Developmental Disabilities and Substance Abuse Services (DMH) and the Division of Medical Assistance (DMA) issued a revised Joint Communication Bulletin #J180 (Amended Version), still dated as of January 26, 2016.  It replaces the

March 1, 2016 Attention IDD Providers: NC Innovations Technical Amendment Training March 7 & 8 The NC Innovations Technical Amendment is scheduled to go into effect on July 1, 2016. Are you familiar with the changes and services that can benefit your clients? Join Partners' staff for our "NC Innovations Technical Amendment Training," a two-day

2016 Partners Needs Assessment and Gaps Analysis Survey Closes TOMORROW, February 19 Partners wants input from every person and from every perspective touched in some way by mental illness, substance use disorders, or intellectual and developmental disabilities to assist us in developing our annual Needs Assessment and Service Gaps Analysis. If you have already completed this

Feedback Requested! 2016 Partners Needs Assessment and Gaps Analysis Survey Every year, Partners conducts a Needs Assessment and Services Gaps Analysis to understand the behavioral health needs of the citizens in the regions we serve. To assist with this process, we want input from every person and from every perspective touched in some way by

REVISED ALERT - January 25, 2016 Inclement Weather Postings Partners will announce any additional inclement weather closing information on our website, www.partnersbhm.org and our Facebook page. Please remember that: The Customer Services Call Center is available 24 hours a day, seven days a week, at 1-888-235-HOPE (4673). Our Utilization Management Hospital Admissions Team is available from

Partners will be operating on a two-hour delay on Friday, January 22, 2016. Partners will announce any additional inclement weather closing information on our website, www.partnersbhm.org and our Facebook page. Please remember that: The Customer Services Call Center is available 24 hours a day, seven days a week, at 1-888-235-HOPE (4673). Our Utilization Management Hospital

AlphaMCS Downtime Notification AlphaMCS will be unavailable from 5 p.m.- 8 p.m. Wednesday, January 6, 2016, as Build 1.16 is implemented. All users should be logged out of the AlphaMCS system prior to 5 p.m. We thank you for your patience and cooperation. If you have questions about AlphaMCS, electronic data interchange format testing, or other