Provider Communication Bulletin

In This Bulletin: Holiday Closing Announcement SUD Treatment Providers Needed for Pregnant and Postpartum Women Partners’ Current Service Needs PDL and Pharmacy Prior Authorization (PA) Requests Avoiding Overpayment and Ensuring Compliance for BCBA IRIS Incident Reporting Reminders Claims Information Quality Management Updates Recent Provider Alerts State News and Updates Training Resource and Collaborative (TRAC) Community

In This Bulletin: Hurricane Helene Updates Back-Up Staffing Flexibilities Complying with the Deficit Reduction Act IRIS Incident Reporting Reminders Claims Information Utilization Management Updates Recent Provider Alerts State News and Updates Training Resource and Collaborative (TRAC) Community Training Additional Events and Training PDF Version > Hurricane Helene Updates Partners Health Management is actively supporting six

In This Bulletin: 2024 Perception of Care Survey Update New Grant Initiative for Direct Support Professionals Tailored Plan Member and Care Manager Information Now Available for Providers Partners’ Pregnancy Program Pyx Health Information Contact Information to Share with Members Human Rights Committee Members Needed Claims Information Utilization Management Updates Recent Provider Alerts State News and

In This Bulletin: 2024 Perception of Care Survey Annual Network Adequacy Report Identifies Service Needs Claims Information Utilization Management Updates IRIS Incident Reporting Reminders Recent Provider Alerts State News and Updates Training Resource and Collaborative (TRAC) Community Training Additional Events and Training PDF Version > 2024 Perception of Care Survey The annual Perception of Care

In This Bulletin: NC Innovations Waiver Renewal Approved July 1, 2024 Clinically Managed Residential Withdrawal Services Claims Information Provider Alerts State News and Updates Training Resource and Collaborative (TRAC) Community Training Additional Events and Training PDF Version > NC Innovations Waiver Renewal Approved July 1, 2024 The Centers for Medicare & Medicaid Services (CMS) approved

In This Bulletin: Partners Announces New Deputy CEO Member Services Updates Claims Information Utilization Management Updates State News and Updates Training Resource and Collaborative (TRAC) Community Training Additional Events and Training PDF Version > Partners Announces New Deputy CEO Partners Health Management has announced that Rachel Porter, Chief Administrative Officer, will assume the role of

In This Bulletin: Medicaid Claims Processing Partners Announces New CEO Recipient Explanation of Medical Benefits Surveys Tailored Plan Launch Policy Flexibilities Member and Family Education Videos Provider Tobacco Free Campuses ProviderCONNECT Updates Claims Information State News and Updates Training Resource and Collaborative (TRAC) Community Training Additional Events and Training PDF Version > Medicaid Claims Processing

In This Bulletin: Medicaid Claims Processing 15% Retro Rate Increase to State Funds Current Service Providers Needed Primary Care Provider Choice Period Update NC Medicaid Managed Care Retroactive Disenrollments Eligibility Requirements for Trauma-Focused Cognitive Behavioral Therapy High Fidelity Wraparound (HFW) Update PartnersACCESS Provider Services Line for Tailored Plan Launch ProviderCONNECT Updates Introducing the NC-TOPPS Corner

In This Bulletin: Consumer and Family Advisory Committee Members Needed Training Staff: Preparing for a Tobacco-Free Campus Event Reporting Incidents in IRIS Claims Information State News and Updates Training Resource and Collaborative (TRAC) Community Training Additional Events and Training PDF Version > Consumer and Family Advisory Committee Members Needed Providers are asked to share with

In This Bulletin: Relative as Direct Support Employee (RADSE Update) Weekly State-Funded Services Waitlist Submission Requirement NC-TOPPS Information Claims Information Utilization Management Updates State News and Updates Training Resource and Collaborative (TRAC) Community Training Additional Events and Training Issued: February 16, 2024 PDF Version > Relative as Direct Support Employee (RADSE) Update As a result