Provider Alert

Issued:  April 6, 2020 Today, April 6, 2020: Psychosocial Rehabilitation Service (PSR) In Lieu of Service Definition Webinar  Partners will host a webinar TODAY, April 6, 2020 to discuss our newly approved Psychosocial Rehabilitation Service (PSR) In Lieu of Service Definition. Date: April 6, 2020 Time: 1:30 p.m. To register for this webinar, click here. Today, April 6, 2020: DHHS COVID-19 Update Call for Members, Family Members

Issued:  April 3, 2020 Materials from the April 2, 2020 Innovations-Specific Information Session Partners would like to thank everyone who participated in the April 2, 2020 Innovations-Specific information session. Use the links below to access the items referenced during the webinar. April 2, 2020 Innovations-Specific Information Session  COVID-19 Related Appendix K Reporting Form (Word document) If you have further questions, please contact your Account

Issued: April 3, 2020 Virtual Meeting: Joint NC DMHDDSAS and DHB (NC Medicaid) COVID-19 Update for NC Providers The following is shared on behalf of NC DHHS: NC Division of Mental Health, Developmental Disabilities and Substance Abuse Services and the Division of Health Benefits will host a virtual meeting today, April 3 at 4 p.m.

Issued:  April 1, 2020 Through the Partners Service Stability Program, we are committed to helping alleviate the social and economic impacts of the novel coronavirus (COVID-19) by ensuring that services and supports remain available to those in need. To further assist our valued providers, we are offering a unique opportunity for participation in two live

Issued:  March 31, 2020 Additional COVID-19 Provider Information Sessions Scheduled Partners has scheduled additional Provider Information Sessions to ensure that providers have the opportunity to share concerns, present ideas and solve problems together. A full list of Information Sessions is available below. Please register for each date that you can attend. After registering, you will receive a confirmation email with information about

Issued:  March 30, 2020 In Provider Alert COVID-19 #9 (March 26, 2020), Partners announced that it will host a series of information sessions focused on provider input and brainstorming. These sessions will now be held on Zoom. If you registered for any of the sessions, you should have received a cancelation and will need to

Issued:  March 26, 2020 Provider Council Meeting Tomorrow, March 27, 9:30 a.m.  Partners’ Provider Council will meet via teleconference tomorrow, March 27, 2020, at 9:30 a.m. to answer questions you may have related to COVID-19.   To access the meeting from your computer, tablet or smartphone: https://global.gotomeeting.com/join/489957229  You can also dial in using your phone: 1-872-240-3412, Access Code: 489-957-229  New to GoToMeeting? Get the app now and

Issued:  March 26, 2020 Send on behalf of NC Department of Health and Human Services (NC DHHS) Weekly NC DHHS COVID-19 Update Call with Behavioral Health and I/DD Providers Thursday, March 26, 2020 3:00 p.m. As the number of COVID-19 cases and unfortunate deaths continue to climb in North Carolina, DHHS leaders clearly understand that

Issued: March 25, 2020 Exceptional Funding Requests Partners is committed to supporting the provider network in this midst of the State of Emergency related to COVID 19.  Partners has received some flexibility from the state to consider specialized, stability funding for providers to ensure continuity of care for our members. If you anticipate financial obstacles

Issued:  March 24, 2020 Letter to Partners Members Partners is sending a letter to all members regarding COVID-19. View the letter here. Telehealth Service Decisions NC Medicaid is temporarily modifying its Telemedicine and Telepsychiatry Clinical Coverage Policies (Special COVID-19 Medicaid Bulletin #7: Telehealth Providers – Clinical Policy Modification) to better enable the delivery of remote