Provider Alert

Issued: November 22, 2022 On November 17, 2022, it was communicated in Provider Bulletin #135 that Partners was implementing a deadline of five days after the reporting period ends for providers/EORs to submit backup staffing and attestation reports. What is happening? Partners is extending that deadline to the last day of the next reporting period

Issued: October 31, 2022 Partners Health Management identified claims that were paid twice on the October 25, 2022 checkwrite. Recoupments for overpayments will begin on the November 1, 2022 checkwrite. Please contact claimsdepartment@partnersbhm.org if you have questions.

To improve the user experience, Partners announces enhancements to the Alpha+. What is happening? Alpha+ will be down for upgrades from 1 a.m. on Saturday, Oct. 29, until noon on Sunday, Oct. 30. When you… 

Issued: May 17, 2022 Updated, see the following link: DELAY ANNOUNCED in Partners’ Upgrade from AlphaMCS to Alpha+ What is happening? AlphaMCS is being upgraded to Alpha+. When is this happening? June 6, 2022 Provider Impact? Starting on June 6, 2022, Providers must file claims through Alpha+. AlphaMCS will not be available after June 3, 2022, at 5 p.m. Provider

Issued:  February 26, 2021 Supportive Employment Guidance Partners is sharing guidance about Supported Employment that is specific to providers delivering the service under (b)(3) and Innovations Waiver funding. If you are a provider that meets these criteria, please review the following information regarding service goals and associated exclusions for Supported Employment. Providers may access the

Issued:  February 1, 2021 Peer Support Services Rate Increase Partners’ Provider Council made a recommendation for consideration to increase the Peer Support Services Rate. After thoughtful consideration, Partners has agreed to increase the Peer Support Rate for both Medicaid and State Funded Individual Services to $16.50 per unit effective February 1, 2021. Service Code Service

Issued:  January 18, 2021 Time-Limited Rate Increases Extended As part of the Partners Service Stability Program, and to align with communication from the Department of Health and Human Services, Partners will continue time-limited rate increases for the following Medicaid services as outlined below. The temporary increases will be continued through April 30, 2021. Date of

Issued: January 14, 2021 COVID-19 Vaccine Information Governor Roy Cooper and NCDHHS Secretary Mandy Cohen have stated that helping local health departments, hospitals, and other health care providers get vaccines in arms as quickly and equitably as possible remains the top priority. The state is continuing to see a steady increase in vaccination rates, which

Issued:  December 22, 2020 WellSky has provided us with a workaround for the Invalid Session Data error you have been experiencing when attempting to view or print data from AlphaMCS, (i.e. Remittance Advice, authorizations).  Please follow the instructions below to make the necessary changes that will eliminate this issue. In the URL address bar in

Issued:  December 16, 2020 The next AlphaMCS build is scheduled to occur tomorrow, Thursday, December 17, 2020.  The system will be unavailable from 5 p.m.-9 p.m.  Please make sure you are logged out of the AlphaMCS system prior to 5 p.m. Included in this build are a few changes to the Client Update Request Form.