Prevention and Population Health Programs Partners believes in Improving Lives and Strengthening Communities. We offer programs and resources to help members improve their overall health and well-being. Our population health programs target common concerns such as: Managing chronic conditions Healthy pregnancies How to stop using tobacco To request additional information or to refer a member

We invite our Licensed Independent Practitioners (LIP) who have questions and seek information to the following opportunities: Provider Council 4th Friday, Monthly  |  9:30am-12:00pm https://legacy.providers.partnersbhm.org/provider-council/ Provider Forum 2nd Wednesday, Quarterly  |  1:00pm-3:00pm (Next meeting June 14, 2023) https://www.partnerstraining.org/ Provider Open House 1st Thursday, Monthly  |  9:00am-10:00am (Next meeting May 4, 2023) https://www.partnerstraining.org/ Provider Knowledge Base

The Division of Mental Health/Developmental Disabilities/Substance Abuse Services is undergoing some realignment to the management of the involuntary commitment (IVC) process and has requested that Partners shares the current list of facilities in our catchment with IVC designation with our providers. IVC Designated Facilities (Updated June 2018)

Consumer Relations Partners’ Consumer Relations Department initiates and assists in activities that promote and support consumer empowerment. Partners staff work to increase knowledge of consumers, family consumers, and advocacy groups for persons with mental health, intellectual/developmental disabilities, and substance use diagnoses. The Consumer Relations Department develops and implements outreach by working with individual stakeholder groups,

Grievances (also called concerns or complaints) are defined as “an expression of dissatisfaction about matters involving the MCO or MCO Provider Network.” Grievances/complaints are expressions of dissatisfaction about any matters other than an “action” (summarized as Utilization Management Department decisions to deny, reduce, suspend or terminate any requested services). Anyone at Partners can receive a

An incident is defined as any happening that is not consistent with the routine operation of a facility or service, or the routine care of a consumer that is likely to lead to adverse effects to the individual. Incidents are classified into three categories (Level I, Level II and Level III) according to the severity

Partners’ System of Care Department brings together family members, service providers, community agencies and natural supports (personal relationships occurring in everyday life) in an effort to help the individual and/or family achieve their desired outcome. Collaboration is a key component of System of Care, and ensures individuals and/or families receive services that are appropriate, effective, and based on individual needs.

Do not let a transportation issue deter someone from getting to treatment. The following agencies provide Medicaid-billable transportation services in the Partners area. Fees may apply for non-Medicaid eligible transport. Agencies may require advance notice for transportation; please ask consumers to call at least one week in advance of an appointment.