Provider Tools
Learn what you need to join the Partners’ Provider Network and set up your AlphaMCS, ZixMail, and billing accounts.
Provider Disputes
Provider Disputes Claims Reconsideration Partners works closely with providers to resolve their issues. However, if a provider is dissatisfied with a claims processing outcome, they can submit a Reconsideration Form. Claims analysts will review the submitted claim for accuracy and provide the research outcome. If the provider remains dissatisfied after the claims reconsideration process, they have
Letters of Support
Requesting Letters of Support As part of the pending transition and upcoming merger of Vaya and Partners, we are updating the process to request Letters of Support. All new requests are temporarily on hold; however, we are reviewing each request that is received based on network adequacy needs, service gaps and the provider’s current services