Provider Alert

Attention Partners’ IDD NC Innovations Service Providers—Standardized Provider Referral Process implemented Dec. 1, 2018 A standardized NC Innovations Provider Referral Process has been developed for the IDD Care Coordinators assisting individual/legally responsible persons in selecting qualified network providers of NC Innovations services. We have implemented this new process with our IDD Care Coordinators effective December

Issued:  October 25, 2018 CMS Approves 1115 Application On Wednesday, October 25, 2018, North Carolina received federal approval from the Centers for Medicare & Medicaid Services (CMS) of the amended 1115 Demonstration Waiver application that the Department of Health and Human Services submitted in November 2017. Click here to see the announcement released through NCTracks.

Issued:  October 17, 2018 AlphaMCS 2.07 MR01 Build A maintenance release of AlphaMCS is scheduled to occur this Thursday, October 18, 2018. The system will be unavailable from 5:00 p.m. – 9:00 p.m. Please make sure you are logged out of the AlphaMCS system prior to 5:00 p.m. If you have any questions, please call

AlphaMCS Available - 11:00 AM - 10/10/18 AlphaMCS is now available. thank you again for your patience. If you encounter problems, please call the Partners IT Service Desk at 704-842-6431. AlphaMCS Unavailable - 9:00 AM - 10/10/18 Alpha MCS is currently down. The system will allow you to sign in but once you select a module and

Issued:  October 8, 2018 Stakeholder Feedback Call:  Peer Support Specialists Service Definition Update Please join the Division of Mental Health, Developmental Disabilities and Substance Abuse Services and NC Medicaid (formerly known as the Division of Medical Assistance) on a joint webinar presentation on the Peer Support Specialist Service Definition Update. This call is for stakeholders to

Issued:  October 3, 2018 Provider Satisfaction Survey Each year, NC Medicaid contracts with The Carolinas Center for Medical Excellence (CCME) to conduct a Provider Satisfaction Survey of all the LME-MCOs participating in the Medicaid 1915(b)/(c) waivers for mental health, substance abuse, and intellectual and developmental disabilities services in North Carolina. As part of this process,

Issued:  September 26, 2018 AlphaMCS 2.07 Build The next AlphaMCS build is scheduled to occur this Wednesday, September 26, 2018.  The system will be unavailable from 5 p.m.- 9 p.m.  Please make sure you are logged out of the AlphaMCS system prior to 5 p.m. Included in this build are corrections to multiple issues related

Issued: September 17, 2018 Remittance Advice for September 18th Checkwrite The remittance advice (RA) for the September 18, 2018 State Benefit checkwrite will be dated September 14, 2018. Supported Living Stakeholders Virtual Meeting and Lunch and Learn Webinar Cancelled Due to the extreme weather conditions across North Carolina, the Vaya Health-sponsored Supported Living Stakeholders Virtual Meeting

Issued:  September 13, 2018 Disaster Preparedness Hurricane Florence is currently predicted to impact our area with high winds and rain. Partners considers consumer safety to be a top priority during the duration of the storm, and expects that providers are operationalizing their emergency/disaster and back-up plans. We understand that there may be issues depending on

Issued: September 10, 2018 Request for Interest—(RFI) #0818-006 Residential Level II Mental Health/Substance Use RFI # 0818-006, Residential Level II Mental Health/Substance Use, has been withdrawn from the website and is no longer active.  It may be re-posted at a later date. Provider Operations Manual Update Partners’ Provider Operations Manual was revised during the month of