Provider Alert

Issued: July 31, 2026 Effective Aug. 1, 2026, Partners Health Management will pause accepting new provider contracting requests due to the upcoming Oct. 1, 2026, merger with Vaya Health. This applies to new requests to join the Partners network and does not apply to current providers who are asking to add sites or clinicians. Partners

Issued: July 31, 2026 Vaya Health and Partners Health Management are preparing to merge effective Oct. 1, 2026. All Partners network providers who are not currently contracted with Vaya and who are in good standing with both organizations will receive a new contract by July 31, 2026. The contract will cover all sites and Medicaid

Issued: July 11, 2026 Partners Health Management has updated the In Lieu of Service (ILOS) definition for Child Focused Assertive Community Treatment (Child ACT). The updated definition is effective March 31, 2026. What is Happening? The Child ACT ILOS definition has been revised to reflect clinical, operational, and service delivery updates. Child ACT continues to

Issued: July 8, 2026 Partners Health Management would like to inform our provider network of an important change resulting from the recently approved North Carolina state budget (S.L. 2026-41). As part of the enacted budget provisions, Research-Based Behavioral Health Treatment (RB-BHT) Services and Peer Support Services (PSS) will transition to closed network services. This means

Issued: July 1, 2026 In preparation for the upcoming merger with Vaya Health (Vaya), Partners Health Management (Partners) will hold three information sessions for providers in July. The sessions will be held from 12-1 p.m. on July 13, 20 and 27. Registration links for each session are listed in this alert. Additionally, Vaya and Partners