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Provider Alert

Vaya Health and Partners Health Management Announce Merger

Issued: May 22, 2026 Vaya Health and Partners Health Management have announced plans to merge and form Vaya Partners, effective Oct. 1, 2026. This merger of two LME/MCOs reflects a shared commitment to strengthening North Carolina’s public system of integrated healthcare for individuals receiving behavioral health, intellectual and developmental disability (I/DD), and traumatic brain injury

Update: Important Rate Information effective July 1, 2026

Issued: May 11, 2026 Partners comprehensively reviews our rates for services on a regular basis.  As part of that comprehensive review, Partners will adjust rates for the following services with dates of service beginning July 1, 2026. What is happening? Partners conducts regular, comprehensive reviews of service utilization, cost trends, and reimbursement rates to ensure

FY 26 Non-UCR Deadlines

Issued: May 7, 2026 Partners Health Management is issuing this alert to notify providers of the Non-UCR invoice submission deadlines for fiscal year-end. Each year, the North Carolina Department of Health and Human Services (NCDHHS) implements an early cutoff for Non-UCR State Special Categorical Funds. For FY 26, the state’s deadline is Thursday, June 4.

Attention I/DD Providers: LTCS Service Code and Billing Structure Change

Issued: May 1, 2026 The North Carolina Department of Health and Human Services (NCDHHS) will discontinue modifiers U1-U6 for Long Term Community Supports (LTCS), effective July 1, 2026. Partners Health Management (Partners) is issuing this alert to ensure providers know about the change which pertains to both NC Medicaid Direct (MD) beneficiaries and Tailored Plan