Provider Alert

Issued: September 30, 2025 The North Carolina Department of Health and Human Services (NCDHHS) announced that provider reimbursement rates for Medicaid-funded services will be reduced beginning Oct. 1, 2025. Partners is delaying implementation until Nov. 1, 2025, to help minimize the immediate impact on providers. Background: Each year, the Medicaid program must be “rebased” to

Issued: September 24, 2025 Partners Health Management has received a number of questions about the impact of Modivcare’s recent bankruptcy announcement. What is Happening? Modivcare filed for voluntary Chapter 11 protection on Aug. 20, 2025, in the U.S. Bankruptcy Court for the Southern District of Texas. The purpose of the filing is to implement a comprehensive

Effective Monday, Sept. 8, 2025, Partners Health Management will adopt a more defined approach when pending a Service Authorization Request (SAR) for additional information. This is to better align with requirements from the Centers for… 

Issued: September 2, 2025 The 2025 MH/SUD Client Perceptions of Care Survey closes Sept. 19, 2025. All surveys are required to be submitted electronically via the appropriate link for the member’s population (Adult, Youth, Child/Family). Spanish versions are also available. What is happening? Partners Health Management is requesting providers of mental health and substance use