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Provider Alert

UPDATE: Cancellation of Upcoming 1915(i) HCBS Training

Issued: May 27, 2025 Partners Health Management is postponing the previously announced training for the 1915(i) Home and Community Based Services Final Rule. The training was announced via provider alert on May 19, 2025, and was to occur on June 5 at 2 p.m. The training will be rescheduled at a later date. Please contact

Provider Alert: ProviderCONNECT User Registration Errors

Issued: May 1, 2025 During an audit of the ProviderCONNECT General Users and Local Administrator (back-up) registrations, Partners Health Management discovered errors that caused many users to be unable to log in to the portal. These registrations were created by the practice organization’s local administrators and revealed that many registrations were entered incorrectly. Local administrators