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Provider Alert

Provider Alert: Guidance for Providers on Service Flexibilities

Issued: November 5, 2024 Partners Health Management is providing clarification for providers and/or Tailored Care Managers regarding specific service flexibilities. You can view the list of flexibilities for behavioral health and for physical health on Partners' Provider Knowledge Base. This alert is a follow up to an alert issued on Oct. 14, 2024, by Partners,

Provider Alert: IRIS Unavailable on Wednesday, Nov. 6

Issued: November 5, 2024 The North Carolina Department of Health and Human Services (NCDHHS) and the Division of Information Technology staff will be updating the IRIS System on Wednesday, Nov. 6, 2024, from 8 a.m. to 1 p.m. What is happening? The IRIS System will be unavailable from 8 a.m. to 1 p.m. on Wednesday,