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Provider Alert

Provider Alert: Hurricane Helene Policy Flexibilities extended through December 31, 2024

Issued: October 14, 2024 The North Carolina Department of Health and Human Services (NCDHHS) is committed to North Carolina’s response to and recovery from Hurricane Helene. Flexibilities for both Medicaid and State-Funded services have been extended through Dec. 31, 2024. The Division of Mental Health, Developmental Disabilities and Substance Use Services (Division of MH/DD/SUS) is

Provider Alert: Assistance for Providers Experiencing Disruptions Due to Hurricane Helene

Issued: October 4, 2024 Partners Health Management is aware that some providers may be experiencing service disruptions due to the impact of Hurricane Helene. To assist these providers, Partners has created tools to report and track service and financial disruptions. Providers can notify Partners of service disruptions to members via the Temporary Disruption to Service

Provider Alert: Supported Employment (IPS-SE) Update: 1915(i) and 1915(b)(3) Supported Employment/NC Core Individual Placement and Support

Issued: October 3, 2024 CORRECTED: October 11, 2024 No prior authorization is required for 1915(i) and (b)(3) Medicaid NC CORE IPS-SE. What is happening? Prior authorization is not required for 1915(i) and 1915(b)(3) Medicaid NC CORE IPS-SE. This change is effective Oct. 1, 2024. Members receiving services under I/DD or TBI will continue to receive

Provider Alert: NCDHHS Announces Temporary Medicaid Flexibilities Due to Hurricane Helene

Issued: October 2, 2024 The North Carolina Department of Health and Human Services has issued extension of temporary flexibilities for Medicaid services through Oct. 15, 2024. The flexibilities began Sept. 26 and were originally set to expire on Oct. 2, 2024. The flexibilities went into effect following an executive order by Governor Roy Cooper declaring