Provider Alert

Provider Alert: Extension of Tailored Plan Launch Flexibilities

September 25, 2024September 25, 2024
Provider Alert (category)

September 25, 2024 The North Carolina Department of Health and Human Services has announced the extension of Tailored Plan launch flexibilities. The following flexibilities have been extended: Policy Flexibility Time Frame Relax Medical Prior Authorization requirements* July 1, 2024-Jan. 31, 2025 Relax Pharmacy Prior Approval requirements July 1, 2024-Jan. 31, 2025 Non-Participating Providers Paid at

Provider Alert: New Grant Initiative for Direct Support Professionals

September 18, 2024September 18, 2024
Provider Alert (category), Provider News (category)

Issued: Sept. 18, 2024 The North Carolina Division of Mental Health, Developmental Disabilities, and Substance Use Services is soliciting requests from providers to fund recruitment and retention initiatives that directly enhance overall direct support professionals (DSPs) job quality and job satisfaction. As part of Direct Support Professional (DSP) Recognition Week, DMH/DD/SUS has announced the DSP

Provider Alert: IRIS Downtime Scheduled for 9/5/2025 from 5 p.m. – 6 p.m.

September 5, 2024September 5, 2024
Provider Alert (category)

Issued: September, 5 2024 Please be informed that the IRIS System will undergo an update by DHHS and the Division of Information Technology staff today, Thursday, September 5. As a result, the system is expected to be unavailable from 5 p.m. to 6 p.m. What must providers do? Providers are reminded that IRIS reports must