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Annual Provider Forum

Almost 200 attendees braved the surprise winter weather to attend Partners’ first-ever Annual Provider Forum. The event, held in Hickory, offered providers a chance to network with members of seventeen Partners’ departments, learn about the NC Department of Health and Human Services’ super measures, and get a glimpse of what’s in store as we move

Whole Person Integrated Care

What Providers Need to Know Integrating various types of health care—specifically physical and behavioral health care–has been examined for many years.  So, how is Whole Person Integrated Care, or WPIC, different from the current integrated care model? Whole Person Integrated Care (WPIC) is a new model that expands the concept of integrated care beyond the health

Backup Staffing

Back-Up Staffing Guidelines The back-up staffing plan is designed to assure the health and safety of members receiving Innovations services.  Failure to provide back-up staffing is a Level I Incident and must be reported to the MCO. Partners has created electronic forms as the reporting mechanism to be used by providers/Employers of Record (EORs). The

Hospitals Working with Partners

Partners works with a number of hospitals to provide inpatient services for enrollees. This section contains information for hospital providers. Hospitals interested in joining the Partners Network should email Providers@PartnersBHM.org. Partners requires prior authorization for inpatient admissions. Hospitals seeking to admit a Partners’ enrollee for inpatient psychiatric treatment should call the UM Hospital Admissions Team