Provider Alert

Issued: April 6, 2023 Effective April 1, 2023, Partners Health Management’s In Lieu of Service (ILOS) were transitioned to the NC Medicaid Direct health plan or discontinued. As previously noted in a provider alert on February 23 and a follow up on April 5, Partners received communication from the N.C. Department of Health and Human

Issued: April 5, 2023 Effective April 1, 2023, Partners Health Management’s In Lieu of Service (ILOS) were discontinued or transitioned to Partners’ Behavioral Health I/DD Tailored Plan (Tailored Plan) and/or NC Medicaid Direct. What is happening? Partners In Lieu of Services were discontinued or transitioned to the Tailored Plan and/or NC Medicaid Direct. When is

Issued: April 4, 2023 What is happening? Partners will hold a virtual meeting on Thursday, April 6, from 10:30 a.m. to noon to answer providers’ questions about our new system for authorizations, ProAuth. When is this happening? Date: Thursday, April 6, 2023 Time: 10:30 a.m. to noon  Why is this happening? Partners launched its ProAuth platform

Issued: April 3, 2023 Effective April 1, 2023, Partners began operating a NC Medicaid Direct Health Plan. NC Medicaid Direct is North Carolina’s health care program for Medicaid beneficiaries who are not enrolled in a Standard or Tailored plan. NC Medicaid Direct includes care management by Community Care of North Carolina (CCNC) for physical health