Provider Alert

Issued:  December 22, 2020 WellSky has provided us with a workaround for the Invalid Session Data error you have been experiencing when attempting to view or print data from AlphaMCS, (i.e. Remittance Advice, authorizations).  Please follow the instructions below to make the necessary changes that will eliminate this issue. In the URL address bar in

Issued:  December 16, 2020 The next AlphaMCS build is scheduled to occur tomorrow, Thursday, December 17, 2020.  The system will be unavailable from 5 p.m.-9 p.m.  Please make sure you are logged out of the AlphaMCS system prior to 5 p.m. Included in this build are a few changes to the Client Update Request Form.

Issued:  December 9, 2020 The NC Department of Health and Human Services (DHHS) has announced that it will delay the implementation of Electronic Visit Verification for a minimum of 90 days. During this time, Partners will continue our close collaboration with DHHS and will update you as we have more information. Thank you for your

Issued:  December 3, 2020 NC Innovations Waiver Retainer Payments On Nov. 24, the North Carolina Department of Health and Human Services (DHHS) issued Joint Communication Bulletin (JCB #381) regarding retainer payments for NC Innovations Waiver Services through Appendix K. JCB #381 provides specific updates on the billing of retainer payments. For reference, retainer payments are