Provider Alert

Issued:  August 27, 2020 Update: FL Codes On July 1, 2020, Partners released Provider Alert COVID-19 #29 Utilization Management Update for COVID-19 Flexibilities Update providing instruction on the use of Innovations FL modifier codes. This alert is an update regarding the usage of those codes. It has come to our attention that these codes are receiving

Issued:  August 24, 2020 Listening Session with Child Residential and Therapeutic Foster Care Providers, LME-MCOs, and DMHDDSAS The Division of Mental Health/Developmental Disabilities/Substance Abuse Services, in conjunction with North Carolina’s Local Management Entities-Managed Care Organizations, would like to hear the challenges and successes that the state’s Child Residential and Therapeutic Foster Care providers have encountered

Issued:  August 21, 2020 The completion of Client Perception of Care Surveys has been extended to September 14, 2020. If your organization was selected to complete survey, please make sure that you complete the number of surveys requested for the specific populations [Adult, Youth, Child and Family]. If you are able to complete more client

Issued:  August 6, 2020 LME-MCO Joint Communication Bulletin #370 – 42 CFR Part 2 The NC Department of Health and Human Services (DHHS) released LME-MCO Joint Communication Bulletin # J370 on August 4, 2020. This JCB announces modifications to 42 CFR Part 2 that are effective Aug. 14, 2020. According to SAMHSA, the intent of