Provider Alert

Issued: May 29, 2020 Additional Provider Information Sessions Partners is continuing to host Provider Information Sessions that are focused on provider input and brainstorming. To register for a session, click on the date and time listed below. You may submit your questions to questions@partnersbhm.org in advance; we also recommend that you review the FAQs from

Issued:  May 14, 2020 ATTENTION ALL SERVICE PROVIDERS: Prior Authorizations Partners announced in Provider Communication Bulletin #103 that effective March 19, 2020, Partners lifted the requirement to obtain prior authorization for services provided to members during the COVID-19 crisis period.  Partners has now extended this period through June 30, 2020. Providers can continue to initiate, continue to deliver, and

Issued:  May 14, 2020 Codes Added to Contracts The following codes have been added to contracts where the base code already exists with no action required by providers. These are in addition to the codes that were identified in previous alerts and bulletins from Partners. All alerts and bulletins can be found on the Provider

Issued:  April 11, 2020 Evaluation and Management CPT Codes As part of Partners commitment to supporting providers during the COVID-19 state of emergency, Partners provided guidance early on regarding the use of Evaluation and Management CPT codes.  This guidance was issued in Partners Provider Alert COVID-19 #6, dated March 24, 2020.  That communication indicated that

Issued:  May 8, 2020 Coordination of Behavioral Health Care and Collaboration Between Behavioral Health Care and Medical Care Partners monitors the continuity and coordination of care that members receive across the behavioral healthcare network and takes action, as necessary, to improve and measure the effectiveness of these actions.  We use information to facilitate and measure

Issued:  May 6, 2020 CareForNC is launching a mini campaign during May to honor providers, practitioners and others who work with our most vulnerable citizens. We are asking you to provide photos and short videos of the great work you are doing during what is certainly a very challenging time. These images will be used

Issued:  May 6, 2020 AlphaMCS 2.16 Build The next AlphaMCS build is scheduled to occur today, Wednesday, May 6, 2020.  The system will be unavailable from 5:00 PM – 9:00 PM.  Please make sure you are logged out of the AlphaMCS system prior to 5:00 PM. Included in this build are the following changes/corrections: Enrollments