Provider Alert

Issued:  March 31, 2020 Additional COVID-19 Provider Information Sessions Scheduled Partners has scheduled additional Provider Information Sessions to ensure that providers have the opportunity to share concerns, present ideas and solve problems together. A full list of Information Sessions is available below. Please register for each date that you can attend. After registering, you will receive a confirmation email with information about

Issued:  March 30, 2020 In Provider Alert COVID-19 #9 (March 26, 2020), Partners announced that it will host a series of information sessions focused on provider input and brainstorming. These sessions will now be held on Zoom. If you registered for any of the sessions, you should have received a cancelation and will need to

Issued:  March 26, 2020 Provider Council Meeting Tomorrow, March 27, 9:30 a.m.  Partners’ Provider Council will meet via teleconference tomorrow, March 27, 2020, at 9:30 a.m. to answer questions you may have related to COVID-19.   To access the meeting from your computer, tablet or smartphone: https://global.gotomeeting.com/join/489957229  You can also dial in using your phone: 1-872-240-3412, Access Code: 489-957-229  New to GoToMeeting? Get the app now and

Issued:  March 26, 2020 Send on behalf of NC Department of Health and Human Services (NC DHHS) Weekly NC DHHS COVID-19 Update Call with Behavioral Health and I/DD Providers Thursday, March 26, 2020 3:00 p.m. As the number of COVID-19 cases and unfortunate deaths continue to climb in North Carolina, DHHS leaders clearly understand that

Issued: March 25, 2020 Exceptional Funding Requests Partners is committed to supporting the provider network in this midst of the State of Emergency related to COVID 19.  Partners has received some flexibility from the state to consider specialized, stability funding for providers to ensure continuity of care for our members. If you anticipate financial obstacles

Issued:  March 24, 2020 Letter to Partners Members Partners is sending a letter to all members regarding COVID-19. View the letter here. Telehealth Service Decisions NC Medicaid is temporarily modifying its Telemedicine and Telepsychiatry Clinical Coverage Policies (Special COVID-19 Medicaid Bulletin #7: Telehealth Providers – Clinical Policy Modification) to better enable the delivery of remote

Issued:  March 16, 2020 Follow up to March 16, 2020 Provider Teleconference #1 Thank you to all providers who were able to participate in Partners’ Provider Teleconference this morning. As noted in the call, your feedback is important to us and we will share your questions with the Division of Health Benefits and Division of

Issued: March 13, 2020  Provider Teleconference Monday, March 16, 2020   NC Medicaid has issued SPECIAL BULLETIN COVID-19 #2: General Guidance and Policy Modifications. The bulletin is available at https://medicaid.ncdhhs.gov/providers/medicaid-bulletin.   Partners will host a provider teleconference on Monday, March 16, 2020, at 10 a.m. to discuss changes referenced in the bulletin and expectations for providers.   Register for the teleconference.  Once registered, you will receive a call-in number and

Issued:  March 12, 2020 The following information was released by NC Medicaid. NC Medicaid Updates Policies to Address COVID-19 March 11, 2020:  NC Medicaid is implementing several policy changes in response to COVID-19 to slow the spread of the virus, support healthcare providers and protect more vulnerable North Carolinians. The policies, which will go into

Issued:  March 11, 2020 Providers are asked to continue to check the NCDHHS website for the most up-to-date information about COVID-19. DMH/DD/SAS COVID-19 Webinar The Division of Mental Health/Developmental Disabilities/Substance Abuse Services will host a webinar today, Wednesday, March 11, 2020, beginning at 5 p.m. to update about the preventive measures they are taking and