Provider Alert

Issued:  April 29, 2019 Utilization Management Update: Unmanaged Units for Outpatient Behavioral Health Services In years past, Service Authorization Requests (SARs) submitted in AlphaMCS for Outpatient Behavioral Health Services that extended into the new fiscal year on July 1, 2019 automatically forfeited the unmanaged visits. Effective immediately, Outpatient Behavioral Health Providers no longer need to

Issued:  April 24, 2017 The next AlphaMCS build is scheduled to occur today, Wednesday, April 24, 2019. The system will be unavailable from 5:00 p.m. – 9:00 p.m. Please make sure you are logged out of the AlphaMCS system prior to 5:00 p.m. If you have questions, please contact Partners IT Service Desk at 704-842-6431.

Issued: April 22, 2019 Request for Proposals – High Fidelity Wraparound Partners initiated a Request for Proposal (RFP) to identify current Partners’ Network Providers interested in and qualified to provide High Fidelity Wraparound (HFW) services for persons from birth through age 21 years of age, with a diagnosis of Severe Emotional Disturbance on February 21, 2019 (Provider Communication

Utilization Management Update:  Notification regarding Service Authorization Requests (SARS) and Pass-throughs AlphaMCS is now allowing providers to bill for their pass-through period for certain services without a Notification SAR.   Effective April 3, 2019, SACOT and SAIOP providers may choose to request a Notification SAR to cover their pass-through period or not. For all other