Provider Alert

Issued:  July 24, 2018 AlphaMCS 2.06 Build Scheduled for Wednesday, July 25, 2018, 5 p.m.-9 p.m. The next AlphaMCS build is scheduled to occur this Wednesday, July 25, 2018.  The system will be unavailable from 5 p.m.-9 p.m.  All users are asked to make sure that you are logged out of the AlphaMCS system before

Issued:  July 13, 2018 As communicated in a Provider Alert dated August 24, 2017 and Provider Communication Bulletin #70, Partners is required to ensure that all provider information loaded in AlphaMCS matches the information loaded in NC Tracks for the purpose of claims processing.  This includes individual clinicians as well as provider agencies and hospitals. 

Issued:  July 12, 2018 The North Carolina Division of Medical Assistance and the Division of Mental Health, Developmental Disabilities, and Substance Abuse, and the LME/MCOs Services will offer afternoon webinars on the Community Navigator’s role in Person Centered Planning.  Each webinar will offer an overview of the person centered process and piloted Individual Service Plan

Issued: July 11, 2018 Alpha identified an issue with the processing of professional claims that included Coordination of Benefits when the 157 (Adjustment due to COB Allowable Amount) adjustment reason was added. The description and adjudication order was not taken into consideration in the adjudication process, causing the claims to process incorrectly. Alpha identified the

Issued:  July 3, 2018 Registration of Interest (ROI) Dual Diagnosis Services (IDD/MHSU, includes ASD) Residential (ROI #0718-004) Partners is issuing this Registration of Interest (ROI) to determine interest from appropriately qualified organizations in providing residential services to individuals with dual diagnoses of intellectual and developmental disabilities (IDD) and mental health and substance use disorders (MHSU),