Provider Alert

Issued:  June 29, 2018 The NC Department of Health and Human Services Division of Mental Health, Developmental Disabilities and, Substance Abuse Services has notified Partners of a scheduled outage for the HCBS System on Monday (07/02/2018). Access to the HCBS Provider Self-Assessment and the HCBS Database will be unavailable from 5:00 PM to 6:00 PM.

Issued:  June 28, 2018 As Partners continues to assess rates for services and follow through with the commitment of reinvesting dollars into services for the consumers you serve, we are pleased to announce rate increases for the following services effective with dates of services August 1, 2018. Services and Rate Increases Billing Unit New Rate

Issued:  June 29, 2018 UPDATE: IRIS Website Now Available (6/29/2018 @ 5:00 PM EST) Partners has been notified that the Incident Response Improvement System (IRIS) website (https://iris.dhhs.state.nc.us/) is now available. Thank you for your patience. UPDATE: IRIS Website Currently Unavailable (6/28/2018) Partners has learned that the Incident Response Improvement System (IRIS) website is currently unavailable.

Issued:  June 25, 2018 The North Carolina Division of Medical Assistance, the Division of Mental Health, Developmental Disabilities, and Substance Abuse Services, and the LME/MCOs will offer a webinar on the “Community Navigator’s role in Person Centered Planning”. This presentation will provide an overview of the person centered process and piloted Individual Service Plan (ISP)

Issued:  June 7, 2018 Attention Providers of Block Grant-Funded Programs: Fiscal Year 2018 Review The State Fiscal Year (SFY) 2018 annual monitoring of State and Federally-Funded Services is currently underway. Any provider that has gotten paid under any of the following programs: SAPTBG Work First/CPS SAPTBG IV SAPTBG Set Aside Program for Women Who are

Issued:  June 5, 2018 Reminder: Perception of Care Surveys Due Please be reminded that today, June 5th, is the last day of the Perception of Care survey process. All completed surveys should be dropped off as soon as possible to the Partners’ Gastonia office at 901 S. New Hope Road addressed to the attention of