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Provider Alert

NPI and Health Plans in NC Tracks, Alpha System Updates

Issued:  March 27, 2017 Ensure NPI Numbers/Medicaid Health Plans are Correct in NCTracks Partners has had an increase in terminated Medicaid Health Plans. In Partners’ Provider Communication Bulletin #70 dated June 22, 2017, providers were directed to ensure their enrollment for each NPI number is active in NCTracks and under the Medicaid Benefit plan in NCTracks. If the Medicaid

Revised DMA Super Measures Released

Issued:  March 23, 2018 Partners received the final versions of the Division of Medical Assistance (DMA) Super Measures on March 20. They are: Integrated Care Performance Measure – NC Innovations Substance Use Disorder Follow-Up After Discharge Performance Measure – Medicaid Mental Health Follow-Up After Discharge Performance Measure – Medicaid If you have questions, please email questions@partnersbhm.org.

Request for Proposals – Dialectical Behavior Therapy

Issued:  March 14, 2018 Partners Behavioral Health Management is initiating this Request for Proposals (RFP) to identify agencies interested in and qualified to become enrolled as approved network providers through Partners’ credentialing process to offer Dialectical Behavior Therapy.  This RFP will also be used to identify current Partners’ Network Providers interested in and qualified to

IRIS Unavailable on Thursday, March 8, 2018

Issued:  March 6, 2018 The NC Incident Response Improvement System (IRIS) will be unavailable on Thursday, March 8, 2018 from 7 a.m.-11 a.m. due to updates to the system. To learn more about incident reporting with Partners, please visit https://legacy.providers.partnersbhm.org/incident-reporting/. Additional information and instruction for the process of Incident Reporting may be found at the

EMDR Update; ACORN Training

Issued:  March 2, 2018 Eye Movement Desensitization and Reprocessing Therapy (EMDR) Effective April 1, 2018, Partners is increasing capacity for EMDR Therapy throughout the catchment area.  NC Licensed Practitioners who have completed 20 hours of Emdria-approved Basic Training for EMDR Therapy are eligible to apply to provide this service in the Partners Network. Please refer