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Provider Alert

NCTracks Fingerprint Requirement; Authorization Changes; PKB Updates

Issued:  July 27, 2017 NC Tracks - Requirement for Fingerprint-Based Criminal Background Checks On July 30, 2017, NCTracks will implement a federal requirement for providers designated as "high categorical risk" or any person with a five percent or more direct or indirect ownership interest in the organization to be fingerprinted. The requirement is retroactively effective

AlphaMCS Downtime

Issued:  July 12, 2017 AlphaMCS will be unavailable tonight, Wednesday, July 12, 2017 from 5 p.m. to 8 p.m. for a maintenance release. Please make sure you are logged out of the AlphaMCS system prior to 5 p.m. If you have questions, please contact the Partners’ Service Desk at 704-842-6431.