Provider Alert

AlphaMCS will be unavailable on Monday, February 20, 2017 from 5 p.m. to 8 p.m. Please make sure you are logged out of the AlphaMCS system prior to 5 p.m. If you have questions, please contact the Partners’ Service Desk at 704-842-6431.

Changes to Intensive In-Home Service Definition and Rate The February 2017 NC Medicaid Bulletin outlined some changes to the Intensive In-Home (IIH) service definition and rate. Partners has reviewed this information and IIH teams that are part of the Partners’ Provider Network may begin, effective immediately, to increase the team ratio from 1:8 to 1:12.

Due to an internal system issue, the cutoff date for the February 7, 2017 check write was extended from January 31 to February 2, 2017. This means that this check write will include claims processed through February 2, 2017. If you have questions, please contact Partners’ Claims Department at claims_department@partnersbhm.org or call 1-877-864-1454, ext. 6486.

AlphaMCS Downtime FY 2017-18 State-Funded Services Benefit Plan Changes (Corrected 02/2/2017) Three-Way Hospital Contracts and Authorizations Reminder about Provider Forum Reminder about Needs Assessment AlphaMCS Downtime AlphaMCS will be down 5 p.m.-8 p.m. tonight, February 2, 2017 as part of a system build. Partners apologizes for the short notice. In this AlphaMCS build, providers will notice