Provider Alert

May 23, 2016 AlphaMCS and AlphaFlex are Operational Needed upgrades were completed, and as of Saturday, May 21 at 7 p.m., AlphaMCS and AlphaFlex are available for use. Provider Council to Host Council Planning Session Partners' Provider Council welcomes all providers to the Council Planning Session on Friday, June 10, 2016 from 10 a.m.-2 p.m.

May 20, 2016 Downtime Notification from AlphaMCS Partners has been informed by Mediware that AlphaMCS and AlphaFlex will be down tomorrow, May 21, 2016 from 6 p.m.-12 a.m. to complete a critical upgrade to the backup process. Partners will send another email when we receive word that the upgrade has been completed. We apologize for

May 13, 2016 Records Loaded in AlphaMCS All Medicare records from the FULL Global Eligibility File and the first incremental file have been loaded.  The remaining incremental files should be loaded by the end of the day. Please let Partners know if you have any problems with Claims and SARS due to eligibility not being in the

May 13, 2016 Clarification of the designated CANS training module The title of the designated training module on the CANS training website has been changed from SF CANS 0-5 to CANS 0-4--this is still the correct training module.  Only the title was changed, not the content. Clarification of the age requirement: A CANS assessment is

May 13, 2016 ATTENTION PROVIDERS While trying to process the full Global Eligibility File last night, Mediware has removed all of the Medicaid B layers in the AlphaMCS system. Any process in AlphaMCS that depends on the Medicaid Eligibility layers being there will be impacted by this issue, such as preventing providers from entering service authorization requests,

May 10, 2016 Partners Training Academy Provider Survey As the training season for fiscal year ending 2015 nears its end, Partners Training Academy is looking to continue offering relevant training for providers and improve the event planning process. PTA relies on our provider network, as a vital partner in our community's behavioral well-being, to provide

May 6, 2016 Child and Adolescent Needs and Strengths Tool (CANS) Scoring Tool Now Available Partners would like to thank providers for making us aware of hyperlink issues on the CANS webpage. We apologize for the inconvenience you experienced. The CANS Scoring Tool for ages 0-6 is now accessible on the CANS Training webpage at