Care Coordination is an administrative function, not a service. Mental Health and Substance Use (MHSU) Care Coordination activities involve identifying a person’s needs, then coordinating and linking the individual to behavioral health services and supports.
The goal of MHSU Care Coordination is to oversee the individual’s continuum of care. Activities may include managing and stretching limited resources, as well as assuring the best care possible to achieve the individual’s service goals.
Care Coordination staff can also provide consultation to clinicians both within and outside of Partners’ Provider Network regarding alternatives and creative approaches to care.
How is MHSU Care Coordination Different from Case Management?
Care Coordination is not a service; however, there are individual contacts to assure connectivity to needed services and supports. Care Coordination does not replace the role of the provider.
Enhanced Services that provide Case Management as part of the service are:
- Intensive In-Home
- Multi-systemic Therapy
- Community Support Team
- Assertive Community Support Team
Resources for Providers
Mental Health and Substance Use Care Coordination Department Contact Information
For general MHSU care coordination questions and referrals, please email MHSA_CC@partnersbhm.org.
| Program Manager | Primary Service Area | Email Address | Phone Number |
| Brittney Clark | Adult | bclark@partnersbhm.org | 980-925-7592 |
| Kim Ollis | Child | kollis@partnersbhm.org | 704-718-2633 |
| April Rorabaugh | Child DSS | arorabaugh@partnersbhm.org | 980-925-1538 |
| Shonda Fulton | LTSS | sfulton@partnersbhm.org | 980-925-4617 |
| Kathy Tunstill | Nurse Consultant | ktunstill@partnersbhm.org | 980-745-3056 |
Additional Contacts
| Shana Barus | Behavioral Health Clinical Director | sbarus@partnersbhm.org | 336-529-8425 |
| Tammy Godfrey | Transitions to Community Living Director | tgodfrey@partnersbhm.org | 980-925-1466 |
| Nickie Mauney | Assistant Director of Behavioral Health | nmauney@partnersbhm.org | 704-813-4889 |
| Brandy Lineberger | Care Management Nurse Consultant Director | blineberger@partnersbhm.org | 704-813-4517 |