Issued: April 11, 2024
Partners Health Management is aware some claims are processing at the incorrect rate. We are working to resolve this issue as soon as possible.
What is happening?
- Some claims are processing at the incorrect rate.
- Partners will reprocess all claims impacted as soon as the issue is resolved.
What do providers need to do?
- Providers should continue to submit claims.
- If providers find claims are still processing at the wrong rate once the reprocessing of claims is complete, they should email ClaimsDepartment@PartnersBHM.org.
Who can providers contact with questions?
If they have questions, providers can email ClaimsDepartment@PartnersBHM.org.
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