Issued: December 8, 2023
What is happening?
NC Medicaid expanded December 1, 2023. This will help many North Carolinians to receive services they were not eligible to receive prior to the expansion. Medicaid pays for doctor visits, yearly check-ups, emergency care, dental care, mental health and more – at little or no cost to the individual.
How does this impact providers?
Because you and your agency encounter multiple North Carolinians daily, many who will be able to benefit from NC Medicaid expansion, we are asking for your help in getting the news out to them. Included in this email are links to the Partners Medicaid expansion webpage.
Visit partnersbhm.org/resources/#MedicaidExpansion for more information. Here, you can find the flyers sent out by the NC Department of Health and Human Services about NC Medicaid expansion.
What do providers need to do?
If you are working with someone who meets the criteria for State Funding, please continue to fill out the State Funded Services Request. Please encourage those individuals to apply for Medicaid.
Who is eligible for Medicaid under expansion?
The new criteria for Medicaid eligibility is listed below:
- The individual lives in North Carolina
- Is between 19 and 64 years old
- Is a U.S. citizen (Some non-U.S. citizens can also get health care coverage through Medicaid.)
- Have a household income that fits within the chart below:
| Household size | Annual income |
| Single Adults | $20,120 or less |
| Family of 2 | $27,214 or less |
| Family of 3 | $34,307 or less |
| Family of 4 | $41,400 or less |
| Family of 5 | $48,493 or less |
| Family of 6 | $55,586 or less |
How do individuals apply for Medicaid?
- The best way is to apply for Medicaid is online through ePASS – a secure, self-service website at ePASS.nc.gov. When you apply online, you can avoid having to go in person to your local Department of Social Services (DSS) office. It’s also faster and you can access the site at any time. Below is a link to a video to help when applying with ePASS:
youtube.com/watch?v=204bNI5pGkI
- If you can’t apply online, you can apply in person at your local DSS office, by calling your local DSS office or by mailing in a paper application available at medicaid.nc.gov/print-application. To find your local DSS office, go to ncdhhs.gov/localDSS. (A list of DSS offices in Partners coverage area is in the table below.)
Who can providers contact if they have questions?
Lisa Drake, Partners State Funding Services Waiting List Coordinator
Email: LDrake@PartnersBHM.org
Phone: 980-925-9606
List of DSS Offices in Partners Coverage Area
| Catawba County DSS 3050 11th Avenue Dr. SE Hickory, NC 28602 (828) 695-5600 |
Burke County DSS 700 E. Parker Rd. Morganton, NC 28655 (828)764-9600 |
| Iredell County DSS 549 Eastside Dr. Statesville, NC 28625 (704) 873-5631 |
Rutherford County DSS 389 Fairground Rd. Spindale, NC 28160 (828) 287-6165 |
| Forsyth County DSS 741 N Highland Ave. Winston-Salem, NC 27101 (336) 703-3800 |
Davie County DSS 228 Hospital St. Mocksville, NC 27028 (336) 751-8800 |
| Cabarrus County DSS 1303 S Cannon Blvd. Kannapolis, NC 28083 (704) 920-1400 |
Stanly County DSS 1000 N 1st St. Albemarle, NC 28001 (704) 982-6100 |
| Union County DSS 1212 W Roosevelt Blvd. Monroe, NC 28110 (704) 296-4300 |
Gaston County DSS 330 Dr. Martin Luther King Jr Way Gastonia, NC 28052 (704) 862-7500 |
| Lincoln County DSS 1136 E Main St. Lincolnton, NC 28092 (704) 732-0738 |
Cleveland County DSS 130 S Post Rd. Shelby, NC 28152 (704) 487-0661 |
| Surry County DSS 118 Hamby Rd. Mount Airy, NC 27030 (336) 401-8787 |
Yadkin County DSS 250 E Willow St. Yadkinville, NC 27055 (336) 679-4210 |