Issued: June 2, 2026
Partners Health Management is currently experiencing a system issue which is impacting authorization processing.
What is happening?
Partners is experiencing a system issue that is impacting authorization processing. This also impacts claims processing.
What do providers need to do?
- Providers do not need to do anything at this time. Our teams are actively investigating and working to resolve the issue as quickly as possible.
- Partners will provide updates as more information becomes available.
Who can providers contact if they have questions?
We appreciate your patience and understanding. If providers have questions, they can SysAid2@partnersbhm.org.
Updated: