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Provider Alert: 2024 Perception of Care Survey

Issued: Aug. 12, 2024

Today is the day!

The Perception of Care Survey links are live until September 20, 2024. Below is the information you need to administer the survey to members. This information is also on Partners’ website for your reference.

What’s happening?

This survey is for Mental Health and Substance Use Disorder populations. It is federally required for the state of North Carolina, behavioral health services. The outcomes data will help identify areas of opportunities to improve engagement and services for members.

The survey links are live from August 12, 2024, through September 20, 2024.

What do providers need to do?

Providers need to access the 2024 Perceptions of Care Provider Survey Administration Guidelines and read about helping members complete the surveys.

Click on this link to access the surveys: Community MH/SUD Client Surveys Provider Page

You can also navigate to the surveys by entering the following link in your web browser: www.ncdhhs.gov/mhddsas/perceptions-of-care-surveys

Providers may also download printable copies of the surveys on Partners website at https://www.partnersbhm.org/2024-perception-of-care-survey/.

Adult English: Printable PDF version

Adult Spanish: Printable PDF version

Youth English: Printable PDF version

Youth Spanish: Printable PDF version

Child Family English: Printable PDF version

Child Family Spanish: Printable PDF version

What if providers have questions?

If providers have questions, they can contact Andrew Schrag, ASchrag@PartnersBHM.org, Partners survey coordinator, or Tamikka Woods, TWoods@PartnersBHM.org.

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